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Frequently Asked Questions

Access to specialized expertise: By outsourcing Micro-King, you gain access to a team of professionals who possess specialized skills and knowledge in various areas of IT. This means you can leverage their expertise in specific technologies, systems, and industry best practices. We stay up to date with the latest trends and advancements, ensuring that your business benefits from the most efficient and effective IT solutions.

Our comprehensive suite of services includes server management, where we take care of the setup, configuration, and ongoing maintenance of your servers. We also offer proactive network monitoring to ensure optimal performance and quickly address any potential issues. Our team is adept at handling software updates, ensuring that your systems are up to date with the latest patches and security fixes. We provide reliable support to address any IT-related concerns or troubleshooting needs that your employees may have.

Data backup is a crucial aspect of our service, where we implement robust backup strategies to safeguard your valuable data and facilitate easy recovery in case of any unforeseen incidents. Additionally, we prioritize security services, employing industry best practices to protect your systems, networks, and data from cyber threats.

Response time is crucial when resolving IT issues. Our dedicated team of experts is readily available to address any technical problems that arise. We have established response time targets to ensure that we provide timely assistance and swiftly resolve any issues that may impact your operations. Overall, our expertise and services are focused on delivering reliable uptime, minimizing downtime, and providing proactive support to keep your IT infrastructure running smoothly.

We offer flexible pricing models that align with your financial requirements. Whether you prefer monthly retainer fees or pay-as-you-go rates, we can tailor our pricing structure to suit your business. We are transparent about any additional costs that may be associated with specific services, ensuring that you have a clear understanding of the financial implications. By considering your needs and budget as integral components of our service, we aim to establish a partnership that is both cost-effective and aligned with your business goals.

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